Terms and Conditions

1) Legally Binding Agreement:
By signing a contract with Wet Duck Power Washing, you are signing a legally
binding contract for work to be completed at an agreed-upon price. In the
event that you break this contract, all deposits made to the company shall be
surrendered as damages.

2) Product Warranties:
All warranties are limited to those offered by the manufacturers of the
products used. Wet Duck Power Washing makes no additional warranties. If
you ever have a concern regarding our work, Wet Duck Power Washing should
be notified immediately.

3) Water Usage:
By signing this agreement, you agree to provide Wet Duck Power Washing the
right to use an on-site water supply as needed to complete the stated project
without compensation. If an exterior water supply is required, it will be at an
additional charge. It is the customer’s responsibility to make sure the water
supply is on and in working order before we arrive. Additional charges will be
applied if water is not available.

4) Electrical Usage:
By signing this agreement, you agree to provide Wet Duck Power Washing the
right to use an on-site source of electricity as needed to complete the stated

project without compensation. If an exterior source is required it will be at an
additional charge.

5) Color and Tone Concerns:
The properties and species of wood age and weather can greatly affect the
resulting color or tone of the stain. Note: Variances may occur on individual
boards as well as the total project, as densities and other characteristics vary
across and throughout the wood. Wet Duck Power Washing and its associates
attempt to represent the final finish color and tones as best as possible. While
we can often give you an idea of the overall color or tone you must expect
some variance in the overall finish.

6) Courtesy:
While Wet Duck Power Washing is on location and performing work on your
property, you are responsible for keeping all children and pets, as well as other
individuals away from the work area. Children and pets must be kept off the
work surface for at least 24 hours after our work is completed. This is for your
safety as well as our own.

7) Payments:
Payments to Wet Duck Power Washing are due as per the contract schedule
and are to be paid by check or cash or another payment method agreed with
Wet Duck Power Washing. All balances are ALWAYS due 5 days upon
completion of the job. Any variance to this policy must be agreed upon and in
writing on our contract. Late charges will be immediately assessed on all
balances not paid in accordance with contract terms. The customer agrees to
pay any collection cost incurred by Wet Duck Power Washing related to the
collection process of outstanding balances.

8) Scheduling:
Scheduling in a business whose productivity relies upon the weather can be
difficult. Inclement weather may affect scheduling. We try our best to keep
scheduling conflicts to a minimum, however, circumstances that are beyond
our control may affect your project start and completion dates. You will be
notified of any changes.

9) Removal & Replacement of Deck Contents:
Removal and replacement of grills, deck furniture, planters and any other
items are the responsibility of the homeowner. Should we need to remove
items from the deck, we will not be responsible for any damage, breakage or
for storage issues. An additional charge may be applied for the time and labor
devoted to the removal of these items.

10) Damages:
Wet Duck Power Washing is not responsible for damages due to improperly
installed siding, loose shingles or siding, broken or opened windows,
improperly sealed windows and doors, wood rot, defective construction,
improperly secured wires, loose or improperly installed gutters, and leaders
and improper caulking. In every aluminum siding case and in some cases with
vinyl siding, the sun and weather will bleach the color or cause fading. Power
washing, which entails the removal of chalky, gritty, or failing surface materials
may cause the faded aspects of the vinyl or aluminum to stand out. Wet Duck
Power Washing will not be responsible for such conditions. Wet Duck Power
Washing will not be responsible for loose mortar that may dislodge during the
cleaning process.

11) Stains:

Some stains cannot be removed by power washing. Tree sap, artillery fungus,
splatters from stains and paints are examples of materials that cannot be
removed by conventional means. We make every attempt to point these areas
out to the customer when quoting the project. Sometimes these stains cannot
be removed at all.
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12) Watertight:
Wet Duck Power Washing Services expects your property to be in good repair
and weathertight. This includes, but is not limited to all electrical services
including receptacles and light fixtures. Doors and windows shall also be
weathertight. Wet Duck Power Washing Services is not responsible for
damages as a result of water infiltration from poor or improper installation,
maintenance, or repair of electrical-related items or doors or windows. Wet
Duck Power Washing cannot guarantee removal of artillery fungus from
exterior house surfaces.

13) Window Spotting:
Windows may become water spotted as a result of our services. Window
cleaning is NOT included unless bought as another service.

14) Concrete:
The appearance of concrete depends on a number of factors most linked to
when the concrete was initially poured and cured. When concrete with dirt,
mold, mildew, algae and other pollutants and stains is cleaned, the concrete
will then reveal any and all imperfections that the pollutants and stains have
covered up. The customer understands that not all concrete will look the
same even on the same driveway, patio, sidewalk, or concrete slab.